FAQ
You will receive an automatic email when your order has been processed. Once the item is shipped out you will receive another email with the tracking number.
The ETA may differ depending on shipping address and the shipping method. An email with the tracking number will be sent once the item is shipped out. Orders are usually processed and shipped within 3-14 business days.
You may not have entered or provided the correct email. If that may be the case, please reach out to our customer service team by email.
Please send us an email at co*****@sh********.com with the subject “Change Order #” before it is fulfilled.
Please allow 5-14 business days for the exchange process once it is delivered to our return address.
To exchange a purchase, please send us an email
Send us an email. Please be sure to include the order (number, SKU number, and size).
Most of the restock usually takes 3-4 weeks depending on the item. Please join our mailing list and follow us on social media for the earliest update. Do not hesitate to send us an email as well.
Yes, our items run true to size. The stretchiness depends on the fabric and material of the item.
It depends if you like your outfits to be tight or loose. Our size charts are on the website. For sizing assistance, please send us an email at co*****@sh********.com
Standard shipping takes 3-14 business days. We have Next-Day shipping: $39.95 for Next-Day delivery. (No deliveries on the weekends or holidays).
Yes we do.
International shipping usually takes 5-7 business days. It will be delivered by USPS, local post offices, FedEx, DHL Or UPS. (No deliveries on the weekends or holidays).
The best way to reach MAGALI Team is via email at co*****@sh********.com We reply to all emails within 24-48 business hours.